Achievement Coach Intern
This position reports to the Director of Programs
About Oakland Natives Give Back Fund, Inc. (ONGB)
ONGB was founded in 2008. Driven by our mission is to address the most pressing social ills of the day by funding, creating, and incubating innovative programs, experiences and partnerships that empower the next generation of high-achieving citizens, locally and globally. For the first several years, ONGB’s primary event was the annual Back to School Rally at Oakland City Hall, which provided fully loaded backpacks and school supplies to underserved children in Oakland at no cost. Since 2008, ONGB has grown to provide year round programs geared toward equity for girls and increasing outcomes in education for all.
Job Purpose
The Achievement Coach is a position that will support ONGB’s Back and On-Track Program (BOTP). This is an internship position with an expected work week of 20 hours. ONGB’s BOTP aims to increase daily high-school attendance rates across ten local school district high schools. The Achievement Coach will provide case management support for a caseload of 50 to 70 students. This includes creating student educational plans, fostering attendance learning
communities, and providing attendance programming support. The Achievement Coach will establish a weekly meeting cadence with students and intervene with attendance barriers. The Achievement Coach may be asked to assist with student resume writing, college application materials, and referrals to support service. The Achievement Coach will submit weekly progress reports for their caseload and is expected to engage students on a regular basis. This may look like participating in communication channels (Slack, Google Hangouts), facilitating weekly attendance support sessions via Zoom, and managing program social media accounts. Selection for this internship will occur on a rolling basis.
Primary Duties and Responsibilities
The Achievement Coach performs a wide range of duties including, but not limited to the following:
- Provide group and individual coaching and support to BOTP students with a primary focus being daily attendance. Coaching will take place through in-depth video, Slack/Hangouts and email exchanges with students and parents. Some home visits may be required
- Assist with outreach.
- Assess and triage holistic needs that BOTP students may have, including needs related to academic and socio-emotional success
- Maintain records of all training, presentations, referrals, and services to students in the database.
- Conduct surveys and create reports
- Provide support to BOTP Achievement Coordinators as needed
Preferred Qualifications
Education
High School Diploma or Equivalent
Experience, knowledge, skills and abilities
- 3+ years of experience working with youth and families.
- Capacity to balance multiple and varied tasks, meet deadlines, and use well-developed time management and organizational skills
- Experience with Canvas.
- Knowledge of Zoom, Google Hangouts, Slack, and other communication tools.
- Ability to follow company protocols and policies as it relates to working with youth.
- Ability to complete program documentation consistently, professionally, and on-time.
- Ability to respond to program support requests from students, parents, or other team members within 24 hours.
- Committed to program goals and student needs.
- Understands the importance of being a team player and taking feedback from students, parents, and team members.
- Ability to provide technical support to students and parents as needed.
- Ability to work flexible work hours.
- Ability to satisfactorily pass a background screening and fingerprinting clearance
- Current TB Test (within 2 years) or ability to attain within 30 days of employment
- Valid California Driver’s License, access to the use of a reliable automobile and current automobile registration and insurance.
- Be a U.S. Citizen, non-citizen national, or foreign national possessing a visa permitting permanent residence in the U.S. (Alien Registration or “Green Card”). Student visas and temporary work visas do not qualify.
- Bilingual not required, but preferred.
Proficiency in the use of computers for
- Microsoft Office
- Google Suite
- Event Management software
- Simple accounting
- E-mail
- Internet
- Slack/Google
- Hangouts/Zoom
Personal characteristics
The Achievement Coordinator should demonstrate competence in some or all of the following:
- Behave Ethically: Understand ethical behavior and business practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
- Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
- Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools techniques.
- Creativity/Innovation: Develop new and unique ways to improve operations of the organization and support current programming.
- Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within organizational parameters.
- Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
- Lead: Positively influence others to achieve results that are in the best interest of the organization.
- Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
- Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information, and activities.
- Plan: Determine strategies to move the organization forward, set goals, create and implement action plans, and evaluate the process and results.
- Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
Working Conditions
- Achievement Coaches usually work in the office but there may be some opportunities to occasionally work remotely. The nature of programs will require them to also attend meetings and events at schools, OUSD office, etc.
- Achievement Coaches work during ONGB business hours , but may be required to work some evenings and weekends to monitor program activities.
- Achievement Coaches should be able to lift and carry boxes up to 30 lbs.
Location
Salary
Equal Opportunity Employer
Oakland Natives Give Back Fund, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Oakland Natives Give Back Fund, Inc. complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Oakland Natives Give Back Fund, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
If you are interested, email us at assistant@oaklandnatives.org.